Service and quality are most important for VISUS. Therefore we have implemented a comprehensive system for quality management and assurance. This system covers all departments of the company. However, if there is any reason for complaints we would be happy to get direct feedback from you.
The efficiency of our quality management system has been reviewed and certified by the notified body TÜV Süd. The system is been verified continuously. VISUS has got ISO 9001 and 13485 certification. The JiveX product line complies to directive 93/42/EEC as medical device (class IIb) and has got the FDA approval.
Our demands on quality are the quidelines for our partners too. Thus we have setup the JiveX Certified Partner Network. This is a network consisting of companies which deliver and support JiveX solutions as well as offer IT-systems around JiveX. Inside this network the partner companies as well as their consulting-, service- and instruction staff are being certified for the use of JiveX and the implementation of the IT-systems respectively.