A quality hallmark of VISUS is an excellent support. Our customers can be sure that their questions and requests will be dealt with by a highly skilled employee. The support team is a Bochum-based unit of VISUS Health IT GmbH. The proximity to the product and developer team guarantees short communication channels and quick solutions. Every support employee undergoes an intensive in-house training. What is more, the technicians are usually IT specialists. They have therefore deep IT and product knowledge. Complex issues are solved by the team. In addition to specialist knowledge, we place a great value on personal contacts and individual advice so our customers can achieve the maximum benefit with JiveX.
"In our case, the left hand does know what the right hand is doing, and this has a favorable effect in offering an extremely high quality of customer service."
Do you have technical questions about our JiveX product? We would be pleased to advise you.