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Headquarter Germany

VISUS Health IT GmbH
Gesundheitscampus-Süd 15
44801 Bochum, Germany

FON +49 234 93693-0
FAX +49 234 93693-199


Directions: Link to road description


Headquarter Switzerland

VISUS IT Solutions AG
Fraumünsterstrasse 29
CH-8001 Zürich, Switzerland

FON +41 44 552 24 80
FAX +41 44 552 24 83


VISUS Support

Quick solution instead of a long supervision period

VISUS Support Team 2018

A quality hallmark of VISUS is an excellent support. Our customers can be sure that their questions and requests will be dealt with by a highly skilled employee. The support team is a Bochum-based unit of VISUS Health IT GmbH. The proximity to the product and developer team guarantees short communication channels and quick solutions. Every support employee undergoes an intensive in-house training. What is more, the technicians are usually IT specialists. They have therefore deep IT and product knowledge. Complex issues are solved by the team. In addition to specialist knowledge, we place a great value on personal contacts and individual advice so our customers can achieve the maximum benefit with JiveX.

"In our case, the left hand does know what the right hand is doing, and this has a favorable effect in offering an extremely high quality of customer service."

Alf Meyerratken

Our support at a glance:

  • Trained VISUS expert support
  • We speak English and German
  • Regular support from 7.00 am to 6.00 pm
  • Extended support until 9.00 pm
  • VIP support 24/7
  • Quick processing
  • Unbureaucratic, professional help
  • Short communication channels
  • Personal advice

Practical advice and assistance

Do you have technical questions about our JiveX product? We would be pleased to advise you.

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VISUS Support