The direct line
No chatbots, no external hotline: The staff of the support team are always available immediately in person for the VISUS customers. Regardless of whether it's by telephone +49 234 936 93-200, by e-mail support(at)visus.com or via the VISUS Serviceportal. Direct communication with our highly qualified specialists from the fields of engineering and information technology is decisive for development of both rapid and durable solutions for continuous and value-adding availability of the JiveX software. The physical proximity of the support service to the product and development team at the VISUS site on the healthcare campus in Bochum permits rapid solutions to even highly complex and individual problems via the shortest official route. In this way we do justice to our claim of always developing the best solution personally, competently, unbureaucratically and rapidly.