What do you do with all of your medical data and documentation? It’s a question that doesn’t just plague hospitals – rehab centers have to answer it too. The solution in both cases is a healthcare content management (HCM) system, whose primary job is to bundle medical information in any format from subsystems throughout an institution, make that information accessible and then archive it. The Zürcher RehaZentren, a group of Swiss rehabilitation centers, were especially focused on consolidating medical documentation when they decided to go with the JiveX HCM.
Before JiveX was introduced last fall, the centers only had one unified archival system, and that was for email – medical documents were stored either in the HIS or in the various specialized systems. When it came to data communication within clinics and between the primary institutes – the Klinik Wald and the Klinik Davos – the decentralized data management system was fairly impractical. But when a new, organization-wide HIS was introduced, it became completely untenable. “The medical data from the old HIS had to be migrated to an external archive – that became apparent right from the very beginning of the project. Plus, when we introduced the new HIS from ines, we also wanted to separate medical data more clearly for archival. For medical documents generated in the HIS – along with other medical data such as EKGs – we needed additional physical storage in an external archive, not least for security reasons,” explains Aline Santamaria, a business analyst for Zürcher’s Klinik Wald, whose skill set includes a keen understanding of digital processes and the necessary IT.
Interoperability and simplicity were key
„Bringing a project to completion that quickly is rare. The system is really working great, and even though we didn’t have a lot of time for indepth user training, the intuitive user interface allowed our staff to get right to work.“
Business analyst at the Wald Clinic of the Zürcher Rehabilitation Centers.
The Zürcher RehaZentren consist - of three rehabilitation centers:
The Klinik Wald (150 beds) covers five major branches of rehabilitation: musculoskeletal, neurological, pulmonary, cardiovascular and internaloncological rehabilitation. Its extensive portfolio is rounded out by the Zürich Highlands Center for Sleep Medicine, which includes a sleep laboratory in Wetzikon.
The Klinik Davos (109 beds) focuses on musculoskeletal, pulmonary, internaloncological and psychosomatic rehabilitation. In recent years, the Clinic has earned itself a unique reputation throughout Switzerland for its expertise in the fields of wound treatment and rehabilitation following liver transplants.
At the Klinik Lengg, the Zürcher Rehabilitation Centers have been working with the Swiss Epilepsy Foundation (EPI) since 2014. The core competencies of neurological rehabilitation and outpatient psychosomatic rehabilitation are offered here as well.