ChatGPT in Medicine

  • VIEWofTwo - Column

One topic - two opinions

Our lives are determined by change. How we deal with them depends on many factors. For example, whether we bring them about ourselves or are exposed to them. Or whether we long for them or fear them. In health IT, it is often the case that changes are neither self-induced nor desired. And yet our clever minds at VISUS have to manage change. They explain how they deal with this in the current column. 

Dr. Daniel Geue - VISUS

Division Manager for Research & Development

Dr. Daniel Geue

Changes are inherently neutral – in other words, neither good nor bad. A bias in one direction or another will be felt only by those who are impacted by the change. And so it is perspective that drives the evaluation of a change. From the perspective of the person who initiates the change, the need for it and its benefits are clear. Those who are confronted with the change sometimes do not immediately recognize its added value and objective. For acceptance, it is crucial to explain that the change is a good thing, and why. To be able to do so, the respective rights and expectations of the parties involved must be recognized, formulated, considered and incorporated. Since: Those who are able to help shape the result themselves will stand behind it and identify themselves with the new situation.  

We should consider this simple formula in healthcare IT, where changes – be they in software or new legislative projects – are constantly taking place. This is equally applicable for corporations and for health facilities. But above all for the persons acting directly on the patient. That's why it's so important for us to deal with changes transparently while setting joint goals and starting off all parties involved at the point he or she has reached relative to his or her respective role.  And to do so in the best case, so that everyone recognizes the objective of the change, is able to cooperate actively in shaping it and wants it, or in short: "burns" for it. 

Martin Klingelberg - VISUS

Division Manager for Product Management

Martin Klingelberg

"Everything should be made as simple as possible, but not any simpler." This good advice comes from Albert Einstein, and I would like to answer: If it were only so simple! With increasing complexity and vanishing resources, we strive for ease of handling and simplification while hoping not to lose the benefits of the results from the complex world. Can this be done? I think so. We just have to start things in the right way. Digitization is one key to reducing complexity without losing information. But we must be willing to change our behavior patterns radically, to adapt them to digitization, to rely less on what has been proved and to favor opportunities over doubts. Then something can be done with the meaningful changes – even in healthcare. All citizens have a heightened interest in making processes in the event of their own illness work smoothly. But hardly anyone is willing to accept changes in healthcare in order to ensure this. "Wash me, but don't make me wet," is the contradictory slogan. And here also I would have a ready-made answer: Don't be afraid of water, learn to swim and jump into a cold bath. I guarantee you'll be refreshed.