Do I trust things like ChatGPT to be able to determine a diagnosis based on the symptoms I type in? Absolutely! After all, the world's most famous AI bot is capable of passing medical state exams – as long as you ask it the right questions in the right way. Do I trust algorithm-based diagnostics, too? Absolutely not! And that's because ChatGPT does not disclose sources and may draw wrong conclusions from the information available; it may be deluded and creating false facts. Despite all the challenges we will face with generative text machines and all the positive changes they may bring to our everyday lives, the fact remains that there will never be a medical field without medical practitioners. Because unlike ChatGPT, my family doctor can see, feel, measure, ask, and examine. Above all, my doctor can show me empathy, listen to my concerns, and take those concerns seriously. And yet, I welcome the opportunities that generative text machines (will) offer us. And I am optimistic that we will find ways to use them wisely and for the benefit of everyone – in our particular case, for patients. I don't yet know what these new AI solutions will mean for our customers' day-to-day activities. Nor do I know whether and how they could find their way into our products. However, my curiosity is driving me to explore these questions. Because I have a lot of faith in technology. And because I have confidence that we will also use artificial intelligence, well, intelligently.
