Everything started with the desire for a sitewide, multimodal archive. What emerged is one of the largest JiveX installations in Austria and one of the functionally most complete: At the seven sites of the PremiQaMed Group, a leading Austrian operator of private health companies, there is hardly an employee who does not directly or indirectly come into contact with JiveX.
Whether it be a radiologist who examines MRI images using JiveX Enterprise PACS, a ward physician who requests preliminary examinations using the CIS from JiveX Healthcare Content Management (HCM), or an administrative employee who sends relevant documents together with the invoice to insurance providers from HCM via an interface . Specifically, across all sites JiveX operates PACS functions, high volume and ad hoc scanning processes, long-term archiving, image and document queries from attending physicians via a specific portal, the CIS contingency concept, and even support for the invoicing process via SAP. To be able to satisfy this task, the various existing PACS with a data volume of easily 80 terabytes and the archives across all sites—paper-based and digital—were migrated. JiveX is also integrated into various CIS solutions as well as being incorporated into the attending physician portal. This enables easy access to documents and images through a uniform interface. Lastly, the scan gateways are implemented so that both directly scanning individual documents as well as scanning entire records can be performed effortlessly and paper copies can then be destroyed.
Centralize and standardize
Dr. Carina König, Managing Director at PremiaFIT, a company that centrally manages all services from ICT (information and communications technology) to facility management for the Group, has closely supervised the implementation process and ensured that the Group’s strategy is rigorously implemented: “In 2017 a new ICT strategy was developed for the entire clinical group. A key objective of the strategy was to operate a largely centralized IT system that satisfies the need for cost awareness but also the requirement for modernity and interoperability. And JiveX was an important component that was initially used to replace the giant paper archive on one site. The archive of an external scanning service provider and all other archives were also migrated. The deep integration into the various CIS at the different sites then enables access to the archive data from the CIS,” explained Carina König.
Almost in parallel to this conversion, the existing PACS installations from various manufacturers were also replaced with a switch to the JiveX Enterprise PACS across all sites.
The PremiQaMed Group is a leading operator of private healthcare facilities in Austria and a 100% subsidiary of UNIQA Österreich Versicherungen AG. About 2000 employees work across the Group. The Group includes the Döbling Private Hospital, the Döbling Outpatient Clinic, and the Confraternität and Goldenes Kreuz Private Hospitals in Vienna, the Wehrle-Diakonissen Private Hospital in Salzburg, and the Graz Ragnitz Private Hospital. As part of Private-Public-Partnership (PPP) models with the SVS (social insurance for the self-employed), the PremiQaMed Group operates the Malcherhof Baden Clinic that specializes in rehabilitation medicine as well as the Gesundheitszentrum für Selbstständige in Vienna.
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